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How to cancel your Balaya plan

Cancelling takes a minute. Your plan stays on until the end of the period you paid for.

  • Deleting the app doesn’t cancel a subscription. Use the steps below.
  • Packs of looks are one-time purchases, so there’s nothing to cancel.
  • Not sure where you bought it? A plan bought on iPhone is in your Apple subscriptions; a plan bought on Android is in Google Play.

App Store (iPhone)

  1. Open the Settings app.
  2. Tap your name, then Subscriptions.
  3. Tap Balaya, then Cancel Subscription.

Your subscription renews automatically unless you cancel at least 24 hours before the end of the current period. You manage and cancel it in your Apple account settings. Shortcut: open your Apple subscriptions.

Google Play (Android)

  1. Open the Google Play Store app.
  2. Tap your profile picture, then Payments & subscriptions, then Subscriptions.
  3. Tap Balaya, then Cancel subscription.

Shortcut: open your Google Play subscriptions.

After you cancel

Your plan stays on until the end of the period you paid for. After that, trying new looks needs a plan or a pack again. Images you saved to your Photos stay there.

Refunds

  • App Store: request a refund from Apple at reportaproblem.apple.com.
  • Google Play: request it from your Google Play order history.